Shipping policy

🚚 Shipping Info

We send all our orders around Australia with Australia Express Post so your goodies arrive fresh and fast!  

We do our best to pack and send orders the next business day (Monday to Thursday).
To keep things fresh, we usually don’t send on Fridays — we’d hate for your tasty treats to sit in a post office all weekend.
If your order has items that aren’t time-sensitive, we might send it on a Friday.

If there’s ever a delay of more than one business day, don’t worry — we’ll shoot you an email by the third business day to let you know what’s going on.

Thanks for your patience — we’re all about getting your order to you fresh and ready to enjoy!

We only ship within Australia for now. 

📦 Delivery Address – Make Sure It’s Spot On!

To make sure your order gets to you quickly and without a hitch, our delivery partners (like Australia Post) need a complete and accurate address.

If you’re sending your order to a business, don’t forget to pop the business name in there too — it really helps things find their way!

You’re responsible for double-checking your address details before placing your order. If a parcel bounces back to us because of a wrong or incomplete address, we may need to charge postage to resend it.

Spotted a mistake? No worries! Just email us at bestbiltongwa@outlook.com as soon as you can, and we’ll do our best to fix it before your order ships.